IAI gateway is setup default as DHCP. Plug the gateway into the network. The gateway will establish a connection with the IAI cloud service by using the outbound “phone home” feature. The gateway is plug-in-play and requires no additional setup. If the gateway is unable to establish an outbound connection, check the firewall settings.
Static IP Address
Entering a static IP address is required at the time of setup and currently requires collaborating with CritcalLabs/InfrastructureAI support. If you wish to have a gateway setup with a static IP address, please contact us to get started.
The following information should be provided to IAI to configure a static IP Address:
- IP Address
- Subnet Mask
- Default gateway
- DNS Server IP address