Hannah Luedeke

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  • Configuring SNMP Traps on Liebert/Vertiv UNITY-DP Cards

    Critical Labs gateways can listen for SNMP traps to help you diagnose problems with your equipment. Learn more about SNMP traps and how Critical Labs uses them here.  To setup traps on a Vertiv Uni...

  • Critical Labs Customer Onboarding Manual

    On-boarding Pre-Installation  Walk through the On-boarding Pre-Requisites document with your customer: https://criticallabs.zendesk.com/hc/en-us/articles/360004128433-Onboarding-Pre-Requisites  Th...

  • Alerts, Thresholds, and Deadband

    Alerts are one of the most widely used features of Critical Labs. They are a simple, yet powerful way to stay on top of managing your critical infrastructure. Critical Labs Alerts are View-based, w...

  • Users and Permissions

    Users A User in Critical Labs is anyone who has received an invitation into the application and has created a profile. Each user is assigned to at least one company and given permissions that allow...

  • On-going Support and Documentation

      Critical Labs Documentation You can find your way back to Critical Labs documentation by selecting Help from the Navigation Menu. There are many topics that you can explore here to help you as yo...

  • Basic Navigation in Critical Labs

    Logging in via the home page When you open www.criticallabs.com you will find yourself on our home page. If you are already signed up and have created a profile, you can click the Login button at...

  • My Views and View Templates

    My Views What is a view? Views are Critical Labs's way of organizing meaningful dashboards of your data in one location. Views can be organized in any way you choose, though having one view per pie...

  • Managing Sensors

    Sensors are the bread and butter of the Critical Labs application. Sensors are what give you insight into what's going on in your equipment at any given time. In Critical Labs, sensors are a single...

  • Setting States for State Sensors in Critical Labs

    Many pieces of equipment and wireless sensors contain information about their internal state. This information is often provided as a very small whole number, such as 0 or 1. In the Critical Labs w...

  • Managing Equipment

    Gateways The gateway is a critical component of every Critical Labs installation. It is what connects to all of your equipment, reads sensor data, and sends that information to the cloud to be proc...