Hannah Luedeke

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  • Configuring a Geist Watchdog Sensor

    Before installing a Watchdog sensor at a customer site, there are a few things that should be set up. The Watchdog instruction manual can be found here: https://www.geistglobal.com/sites/all/files/...

  • Critical Labs Project Workflow

    Overview Below is an outline of the steps necessary to complete a new installation of Critical Labs. Each line item is detailed in the sections below. Project Admin Setup and Install Gateway Setup...

  • Onboarding Pre-Requisites

    In order to install Critical Labs successfully on a site, you must provide: A single point of contact for the project (phone number and email) Verification that at least one switch is installed an...

  • Configuring an eGauge

    eGauges require some configuration in order to be ready to connect to Critical Labs. To configure the eGauge, you will need a power supply and either an ethernet cord to connect the unit to your LA...

  • SNMP Traps

    SNMP Traps are alert messages sent from an SNMP-enabled device to the Critical Labs gateway. Traps provide information during an alarm event that is useful for diagnosing an issue. Critical Labs do...

  • Configuring SNMP Traps on Liebert/Vertiv UNITY-DP Cards

    Critical Labs gateways can listen for SNMP traps to help you diagnose problems with your equipment. Learn more about SNMP traps and how Critical Labs uses them here.  To setup traps on a Vertiv Uni...

  • Alerts, Thresholds, and Deadband

    Alerts are one of the most widely used features of Critical Labs. They are a simple, yet powerful way to stay on top of managing your critical infrastructure. Critical Labs Alerts are View-based, w...

  • Users and Permissions

    Users A User in Critical Labs is anyone who has received an invitation into the application and has created a profile. Each user is assigned to at least one company and given permissions that allow...

  • On-going Support and Documentation

      Critical Labs Documentation You can find your way back to Critical Labs documentation by selecting Help from the Navigation Menu. There are many topics that you can explore here to help you as yo...

  • Basic Navigation in Critical Labs

    Logging in via the home page When you open www.criticallabs.com you will find yourself on our home page. If you are already signed up and have created a profile, you can click the Login button at...